Our History
Bay Valve began over 40 years ago with a small valve shop just north of Seattle. Since then, the company’s focus on safety, quality, and putting the customer first has driven expansion across the U.S. We’ve developed in key areas, such as Alaska; the San Francisco Bay Area; the Texan cities of Houston, Odessa, and Amarillo; and across the Rocky Mountains, including Salt Lake City, Denver, and Billings, MT.
We maintain our devotion to safe and quality work and thrive on continual improvement. We consistently invest in our staff and maintain a team of trained individuals passionate about working to keep your equipment running reliably.
Our history spans more than four decades:
Pre 1980: Work performed in the field with a service truck and a few key employees.
1981: Established first valve shop in the neighborhood of Ballard, just north of downtown Seattle.
1990: Opened a branch in Ferndale, WA, for northern Washington refinery valve repair, service, and flow solution needs
1997: Created joint ownership with a Bay Valve location in San Francisco, expanding the company’s overall reach.
2001: Seeing a need for specialized valve sales, established new valve products division.
2002: To better serve Oregon and the pulp and paper industry, expanded valve repair, service, and flow solution capabilities with a location in Longview, WA.
2005: Acquired sites in Billings, MT; Denver; and Salt Lake City to support new valve sales, field services, and local repairs.
2007: Acquired remaining interest in San Francisco location and established the shop in Benicia, CA.
2012: Purchased QMI in Farmington, NM, to better support customers in the 4-Corners region and established Las Vegas office. Now offers comprehensive coverage nine valve repair and service centers in the western U.S.
2013: Awarded the BP North Slope ANSI and PSV valve service shops.
2014: Acquired M&L Valve and LSI in Odessa, TX.
2016: Established an actuation service office in Houston, TX to serve the Gulf Coast and Houston markets.
2017: Established a field service and shop service office in Borger, TX.
2018: Further expansion across Central and Eastern parts of the US performing critical block valve and actuation repair service.
Bay Valve Service works with the highest levels of safety, integrity, and technical expertise. We partner with you, our customer, to create effective and thorough flow solutions. Whether you need valve system design, procurement, repair, installation, maintenance, or other flow solutions, Bay Valve can help.
Look for Bay Valve to continue to grow and work to meet your needs.
Industries We Serve
Industrial Service Solutions’ expertise serves multiple industries, from the petrochemical industry to pulp and paper to water/waste water. We understand that when your process or plant is stopped, people’s lives or production impacted. We’re here to create the right level of coverage and meet your company’s specific market needs.
| Oil & Gas: | ISS is the turnaround expert for the oil and gas industry, including upstream, midstream, and downstream. We know successful TARs eliminate forced outages throughout a given operational cycle. Built on preparing for maintenance, special project, and/or unplanned TARs, ISS leads your valve work, ensuring full compliance with industry safety and quality requirements. We’re registered with all main third-party auditing agencies, and we understand the oil and gas working environment. We are also familiar with specialty processes, such as Coker Units, and can give you specific system upgrade advice. ISS understands your market dynamics and knows maximizing between TARs is essential to meet safety standards and deliver market demands for product. |
| Power Generation: | We evaluate, maintain, repair, and service valves so one problem won’t prevent your plant from getting online and meeting your contractual obligations. Our team is trained in safety at power generation plants and able to work in all types of generation facilities. We can assess valve failures and high-stress points as well as create the right maintenance plan to drive reliability and meet your shutdown dates for regularly scheduled maintenance. |
| Petrochemical: | Chemical, fertilizer, and other petrochemical facilities have specific needs due to chemical processes and corresponding safety requirements. ISS ensures strict valve maintenance and integrity to keep processes/chemicals segregated. We’re field-service experts. When new valves are required, we ensure full system integrity specific to the chemical process. ISS understands your market dynamics and need for process segregation, and we safeguard shutdowns with precision. |
| Pulp & Paper: | Mill operational time is critical, and shutdowns are extremely tight with limited time for maintenance and servicing. ISS does the job within short-window outages – from 12 to 36 hours – with parts, technicians, tool trailers, and on-site repair capabilities. We’ll get you ready for startup within the required window because we have local experts available 24/7 to deliver on all valve needs. |
| Mining: | Ensuring the autoclave process is always running and ready is a key component for our mining customers. ISS ensures valve reliability in this process with MSHA and OSHA trained technicians. Our field, shop, and supply services allow us to respond quickly, and we are specialized in performing hard facing (overlays) to gate, globe, and control valves. We also understand your tight timeframes. The rotation must be known and parts on-hand. We help our mining customers manage spares and valve histories, manage inventory turns, and swap out valves during each shutdown to increase reliability, while reducing the overall total cost of ownership. |
| Water/Wastewater: | A great amount of infrastructure and technology is required to deliver and maintain the clean water on which our communities depend. ISS realizes the importance of your job in the water/wastewater industry, and we help manage your flow path to keep your facilities up and running. Whether you’re operating in municipalities, fisheries, recreational venues, or more, ISS is here to maintain your infrastructure so you can process and bring safe water to your customers. |
Industrial Service Solutions has relationships with over 20 OEMs to meet your needs. We’ll get you the right part at the right time.
Here are some of the brands we represent:
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Valve Repair and Service Certifications
Certifications are only as good as the execution behind them and, at Industrial Service Solutions, we take our certifications, accreditations, and associations seriously. We constantly strive to maintain compliance to the highest standards and, when a non-conformity or deviation is discovered, we work to resolve this issue immediately. At ISS, we maintain the following at one or more of our facilities:
ASME UV and V Certified Assemblers for Dresser Consolidated.
VR Certified to repair all ASME Section I and VIII Division I safety and safety relief valves
T/O Certified to test all ASME Section I, IV & VIII Division I safety and relief valves
Dresser Consolidated Green Tag Repair Facility
Dresser Consolidated Green Tag Assembly Facility
Limitorque Blue Ribbon Authorized Repair
Durco Black Tie Repair Center
Factory Trained Wedge Plug Facility
Midwest Energy Association (Member)
National Compliance Management Service (Member)
PICS (Member)
Browz (Member)
ISNET(Member)
Veriforce (Member)
Manufacturer’s Authorizations
ISS is affiliated with several valve manufacturers as their authorized repair centers where, in many cases, factory training is utilized to perform high level repair work. In other cases, manufacturers’ audits suffice to gain this authorization. Here are some of the bigger names in the industry with which ISS is affiliated:
Attwood & Morrill
Limitorque
Centerline
Chapman
Newco
Conbraco
Orbit *
Consolidated
Pacific Valve
Conval
Crane
TLV
Durco
TK Ball Valves*
Flowseal
Velan
General Twin Seal*
Velan Coker Ball Valves
HBE
Weir
*No authorization, but repairs are performed with Cameron’s technical support. Industrial Service Solutions (through Bay Valve Service) is a VRC member committed to using OEM parts in the repair process.
Industrial Service Solutions is a Uniquely Positioned Company
- To deliver a broad set of comprehensive “cost, quality, and speed” service solutions critical to process equipment across a diverse set of end-user markets.
- To serve a wide variety of industries, such as power generation; oil and gas; pulp and paper; chemical and petrochemical; tire and rubber; metals and mining; water and waste water; and other industrial and commercial markets.
- To offer expertise in a wide variety of equipment and application, including valves and actuation; motors and generators; pumps; compressors and coolers; boilers and heat exchangers; mixers and extruders; both process-equipment and electrical-equipment controls; and many other types of peripheral equipment.
- To provide value propositions, such as onsite field service, regionally based shop services, and a broad range of supply services.
- To serve customers nationwide from our 50 U.S.-based shops and service locations.
INDUSTRIAL SERVICE SOLUTIONS COMPANY CULTURE
Industrial Service Solutions emanates “forceful optimism.”
- We are a team of self-confident associates who have can-do attitudes and always strive to anticipate, learn, and adapt but are not afraid to act.
- We recognize and reward the behavioral traits of integrity, character, candor, humor, teamwork, and both individual and joint accountability.
- ISS culture enables us to offer small-company competitiveness with large-company capabilities and process disciplines.
Small-company competitiveness:
- Customer-centric biases committed to earning and retaining longstanding relationships of trust
- High respect for every associate who wears our uniform regardless of title, position, or skillset
- Quick response, low cost structures, and a personal commitment to delivery of high-quality service
Large-company capabilities:
- Disciplined processes for associate recruiting, training development and safety best practices, and a comprehensive compensation and benefits plans for talent retention
- Technical depth for equipment, service applications, and industry certifications; and reinvestment in competitive shops, machinery, and tools
- A nationwide geographic footprint, a broad set of field, shop, and supply value propositions serving multiple industrial and commercial markets
